Telus Phone Numbers

Residential Services

Telus toll-free customer service number for home phone, high-speed internet services, and TelusTV is 1-888-811-2323.
Telus Mobility support number is 1-866-558-2273 or *611 from your Telus mobile phone (Calgary Local number is 403-387-5825).

Telus ADSL Internet Help Desk
Client care: 310-2255 or 1-888-811-2323
Tech Support: 310-TECH (8324)

Television Support
Client care: 310-MYTV (6988)
Tech Support: 310-MYTV (6988)

Business Service Clients

For business billing call 310-9900.
Emerging Business Billing: 310-0404
For inquiries related to credit suspension or reconnection call 310-2500.
Business Sales & Service: 310-3100 or 1-800-361-3311
TELUS Business Internet Services: 1-877-310-4NET (4638)
Phone/Voice Repair (up to 3 lines): 611
Phone/Voice Repair (more than 3 lines): 310-3131
Internet / ADSL / Mainstream Technical: 310-TECH (8324) or 1-877-310-TECH (8324)
Business One: 1-888-977-9898
CPS Customer Premise Solutions: 310-4700

Telus Website and Web Hosting Services

Telus Shared Hosting Orders: 1-888-699-0930
Telus Shared Hosting Technical Support: 1-866-292-8144
Business Enhanced Data Repair: 1-800-706-1745
Telus Residential Customer website support: 1-877-698-3587
Telus Business Customer website support: 1-800-706-1745
Canada Direct: 1-800-646-0000
Directory Assistance (local and long distance - Canada & US: 411

Report Scammers and Spam

TELUS Fraud Management team at 1-877-567-2062
Telus e-mail users can report scammers to report_phishing@telus.net
If you are receiving spam texts on Telus you can forward the message to the short code 7726 (SPAM) and Telus will investigate.
For lost, found, or stolen calling cards call 1-888-308-2222.