Telus Phone Numbers

This is an up-to-date list of direct phone numbers for the various Telus customer service departments.

Telus Support for Home Services

Telus toll-free customer service number for home phone, internet, and TelusTV is 1-888-811-2323.

Telus Support for Mobility Customers

Telus Mobility support number is 1-866-558-2273 or *611 from your Telus mobile phone (Calgary Local number is 403-387-5825).

Telus ADSL Internet Help Desk

Client care: 310-2255 or 1-888-811-2323
Tech Support: 310-TECH (8324)

Television Support
Client care: 310-MYTV (6988)
Tech Support: 310-MYTV (6988)

Business Service Clients

For business billing call 310-9900.
Emerging Business Billing: 310-0404
For inquiries related to credit suspension or reconnection call 310-2500.
Business Sales & Service: 310-3100 or 1-800-361-3311
TELUS Business Internet Services: 1-877-310-4NET (4638)
Phone/Voice Repair (up to 3 lines): 611
Phone/Voice Repair (more than 3 lines): 310-3131
Internet / ADSL / Mainstream Technical: 310-TECH (8324) or 1-877-310-TECH (8324)
Business One: 1-888-977-9898
CPS Customer Premise Solutions: 310-4700
Telus Shared Hosting Orders: 1-888-699-0930
Telus Shared Hosting Technical Support: 1-866-292-8144 (www.telushosting.com)
Business Enhanced Data Repair: 1-800-706-1745

Telus Residential Customer website support: 1-877-698-3587
Telus Business Customer website support: 1-800-706-1745
For lost, found, or stolen calling cards call 1-888-308-2222.
Canada Direct: 1-800-646-0000
Directory Assistance (local and long distance - Canada & US: 411

TELUS Fraud Management team at 1-877-567-2062

For the myTelus phonebook or reverse lookup visit http://mytelus.canada411.ca